City of Kigali Launches an Online Construction Permit System
May 24, 2013
On 20th May 2013, the City of Kigali launched its Online Construction Permit Management Information System (CPMIS). The system will make the process of applying for, and issuing of construction permits simpler, quicker and more reliable.
The system has been created under the Kigali Construction Permits Project, an initiative funded by the Government of Rwanda, the Investment Climate Facility for Africa, and the International Finance Corporation. The project aims to enable the City of Kigali to provide better services to the private sector and members of the public.
A web-based information management system for the full construction permit process cycle, from submission to delivery is now a reality in Kigali. This includes support for client relations, assessment, construction permits administration as well as other related permits such as occupation, renovation, change of use, and transformation, all of which are issued by the City of Kigali One Stop Shop and District Offices.
Prior to this project, filling of all construction permit documentation was done manually and there was no clear understanding and application of construction permit procedures. The payment system was often cumbersome and was very time consuming.
This new system will save investors and the public at large, steps, time and money. The total number of days for acquiring a permit will not exceed 30 days. The automated services for construction permits will reduce the risks businesses face by centralizing archives and introducing a more user friendly payment system. This will lead to an efficient, quick and transparent construction permitting process which will promote better usage of housing and commercial space, encourage citizens to build according to plans and promote public confidence.
In addition to software development, the project included capacity building, professional development, public/ private training and awareness building for the new system. In keeping with a view of integration, the system has tried to create efficiencies between the government and private sector as well as between government institutions.
Construction Permit information will be able to be shared with the Revenue Authority as well as Land Administration, therefore creating access to critical data required for planning, decision making and development.