Rwandans can now pay taxes on-line
August 01, 2012
If you need to pay taxes in Rwanda you can now do it from the comfort of your home, or office, over a nice cup of coffee. This is because the Rwanda Revenue Authority has rolled out an electronic tax filing and payment system that allows taxpayers to file and pay for their taxes online.
With this new e-tax system, taxpayers no longer need to travel to Rwanda Revenue Authority offices or stand in long queues. A call centre has also been established to provide customer care to taxpayers through telephone enquiries, further reducing the need for customers to travel to the Rwanda Revenue Authority offices for information.
As a result, the processing time for VAT returns, Income Tax returns and PAYE returns has been reduced from 23.5 days to just 1 day. Commercial Banks have also seen the value of this system and are now enrolling to provide e-tax payment services, further promoting the use of the system.
The Investment Climate Facility for Africa has worked with the Rwanda Revenue Authority to develop the e-tax system as part of the drive to modernise Rwanda’s tax administration.