ICF worked with the Government of Cape Verde to improve business registration, licensing and closure services. The project expanded the existing e-business registration system to include licensing and business closure services, making it a full business lifecycle service. It also enhanced the legal framework, administrative procedures and processes to incorporate the new changes in licensing and closure. One-stop-shops were extended to all nine inhabited islands in order to provide countrywide access to the new business lifecycle services.
As a result, registering a business now takes less than a third of the original time in the sectors of retail, wholesale, tourism, travel agency, civil construction, and industry. Costs for licensing wholesale and retail activities have gone down from US$ 770 to US$ 380. Companies are now able to close in 2-10 days whereas before there was no formal way to perform company closure. The one-stop-shops are also providing other benefits to citizens, including enabling them to access government services like birth and marriage certificates, tax information, and much more.